Refund & Cancellation Policy

Payments for our services are processed securely through Stripe. By submitting a payment, you agree to Stripe's terms of service and applicable payment terms defined in your project agreement.

Where a deposit is required to begin work, deposits are generally non-refundable once work has commenced, as they reserve time and resources for your project. Any refund of a deposit before work begins is at our discretion.

You may cancel an ongoing engagement by providing written notice. Cancellation before the current billing period ends will stop future charges. Work completed up to the cancellation date is billable and non-refundable.

Refunds are considered on a case-by-case basis. Where a refund is approved, it will be returned to the original payment method used through Stripe within a reasonable timeframe, typically 5–10 business days.

The following are generally non-refundable: work already delivered, third-party fees (such as domains, hosting or licenses), and any services explicitly marked as non-refundable in your agreement.

If you subscribe to a recurring plan, you may cancel at any time. Cancellation stops future renewals but does not refund the current paid period unless required by applicable law.

We encourage you to contact us at hello@dabrowskidigital.com before initiating a chargeback. Unjustified chargebacks may result in suspension of services and additional fees.

Disputes and chargebacks are handled by Stripe according to its dispute policy. We will cooperate with Stripe to resolve any disputed transactions.

We may update this Refund & Cancellation Policy from time to time. Changes will be posted on this page with an updated date.

For refund or cancellation questions, contact us at hello@dabrowskidigital.com.